Remembering Stephen Covey – Resolving Conflict
In dealing with conflicts we only see 2 alternatives - my side and your side, my team or your team, my country or your country, my opinion or your opinion. People tend to get stuck on these two alternatives. The problem in solving conflicts is in how we think, we really think that there are only 2 alternatives. However, there is almost always a third alternative that is beyond and better than either of our positions.